Vacancies

Housekeeping Coordinator

Department: Operations

Reports to: Facilities Manager

Duty Station: Naryn, Kyrgyz Republic

Grade: B

UCA Background:

The University of Central Asia (UCA) was founded in 2000 as a private, not for profit, secular university through an International Treaty signed by the Presidents of Tajikistan, Kyrgyzstan and Kazakhstan, and His Highness the Aga Khan; ratified by their respective parliaments, and registered with the United Nations. The Presidents are the Patrons of the University and His Highness is the Chancellor. UCA’s mission is to promote the social and economic development of Central Asia, particularly its mountain communities, by offering an internationally recognised standard of higher education, and enabling the peoples of the region to preserve their rich cultural heritage as assets for the future. UCA brings with it the broader commitment and partnership of the Aga Khan Development Network. For more information: www.ucentralasia.org  

Summary of Position and Key Responsibilities:

The Housekeeping Coordinator will be responsible for the supervision of a large group of housekeeping staff in activities to ensure cleanliness, orderliness, and attractive conditions of building interiors. This is a temporary role until return of the main employee from maternity leave. 

Main Duties and Responsibilities:

• Supervises and coordinates cleaning activities ensuring housekeeping quality standards are maintained;
• Determines work priorities, plans, schedules, assigns and inspects work. Trains and evaluates assigned personnel;
• Routinely inspects and evaluates physical condition of establishment; submits to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space; 
• Resolving any staff and student problems or complaints when possible and ensuring management are kept informed;
• Supervises the removal and transport of refuse from assigned areas to appropriate disposal location;
• Responsible for coordinating the offsite cleaning and forward the charges on to the relevant department;
• Manage the in-house laundry service, including the turnaround of bedroom laundry, providing an efficient service;
• Liaise with the maintenance team, work with handyman to fix issues and when required to report any maintenance issues;
• Ensures adequate supplies, materials and equipment are maintained in department; initiates and/or prepares all documentation related to purchase transactions, selects vendors, and manages the ordering process;
• Attend the planning meetings – ensuring that the programmed cleaning service reflects the business requirement for the ahead;
• Ensure the Health & Safety requirements are adhered to by the housekeeping staff, by interprets and translates University policies to team and enforces safety regulations; 
• Immediately reporting and documenting to management any observed or known safety hazards, conditions or unsafe practices and procedures;
• To order, maintain and review cleaning materials and stock within the housekeeping department and present reports on a monthly basis;
• Must be available for "On-Call Duty";
• Performs other related duties as assigned or requested. 

Required Qualifications and Experience:

• A minimum of Bachelor’s degree; 
• Minimum of 2 years in a housekeeping role with at least 1 year in a supervisory role; 
• Experience of running a laundry is desirable;
• Previous experience of similar work in a commercial or hotel setting of a comparable standard is an asset;
• Successful candidate must be able to speak, read and write in English, Russian and Kyrgyz languages;
• Knowledge of record keeping requirements;
• Knowledge of MS Office software programs;
• Organizational skills, attention to detail and high accuracy; 
• Proven strong communication and negotiation skills, and client orientation, good listening skills;
• The ability to work cooperatively with co-workers, supervisors and with on and off campus contacts;
• The ability to demonstrate a high degree of motivation, tact and diplomacy; use independent judgment and priority setting; good listening and interpersonal skills;
• Must be able to focus on multiple tasks, deadlines and exercising initiative in organizing and completing assignments independently; 
• Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.

How to Apply: Please submit your application (cover letter, CV and contact information of three references) on https://tinyurl.com/bdh3d9a2 until 10 July 2025.  

Applications will be reviewed when received. Early applications are strongly encouraged.

Only shortlisted candidates will be contacted.  

Review other job vacancies at: https://ucentralasia.org/career-opportunities.